Autoresponder

An autoresponder sends an automatic reply to the person who submitted your form. It's on the Pro and Agency plans. Because it mails an address a stranger typed, it has two safeguards: the form must have allowed domains set and the post must come from one of them, and each address gets at most 3 autoresponses a day.

Requirements

• The form has a field named email.
• allowed_domains is set on the form, and the post comes from one of those domains.
• The plan is Pro or Agency.

If a rule isn't met, the autoresponse shows as a skipped delivery with the reason. The notification email still goes out.

Set it up

curl -X PATCH https://formthunder.com/api/v1/forms/YOUR_FORM_ID \
  -H "Authorization: Bearer ft_live_..." \
  -H "Content-Type: application/json" \
  -d '{
    "allowed_domains": ["example.com"],
    "autoresponder": {
      "enabled": true,
      "from_name": "Acme",
      "subject": "We got your message",
      "intro_text": "Thanks for writing. We reply within one working day.",
      "show_copy": true
    }
  }'

Settings

Send the whole autoresponder object when you change it: read it with GET /api/v1/forms/:id, change what you need and send it back.

Custom template

npx formthunder template push reply.html --name "Thanks" --kind autoresponder

Then set autoresponder.template_id to the new ID. The variables are the same as in notifications, apart from {{report_spam_url}} and {{dashboard_url}}.

Test it

test_form runs through the same settings. A post from a page on one of your allowed domains is the real test, because that's the check an autoresponder depends on.